MESSAGE TAKING DEMO
Press play to hear how the receptionist answers professionally, captures the caller message and prepares a clear follow-up summary.
No commitments. Cancel anytime.
Designed for quick mobile setup when you need cover fast.
MESSAGE TAKING COVER
When nobody can answer, callers get a calm, simple way to leave the details you need. The receptionist captures who called, why they called, how to contact them and sends the summary to you.
SETUP GUIDE
Follow the screenshots to choose Take Messages, add your business facts, set the speech and activate your receptionist.
CALLER EXPERIENCE
The caller gets a professional answer and a structured message-taking flow instead of voicemail.
The receptionist answers with your approved greeting.
It asks what the caller needs and listens for the reason for calling.
It collects name, phone number, message, urgency and important extra notes.
Your team receives the message so they can follow up.
WHAT IT COLLECTS
Message taking is for clear, structured call capture when nobody can answer. It is useful for small businesses, sole traders, mobile services, trades, clinics and salons.
Captures the caller name, number, reason for calling and message details.
Can answer setup-known facts such as opening hours, website, location or contact process.
Sends concise call notes to the chosen handover contacts for follow-up.
EXAMPLE OUTCOME
A typical message gives the team the caller details and reason without having to replay the call.
GOOD FOR
Use it when every missed call could be a missed opportunity and you need the simplest cover type.
Keep calls answered while working, driving or visiting customers.
Capture calls while everyone is serving clients or in meetings.
Take messages while staff are out on jobs.
Collect clear messages when reception is unavailable.
Not for emergency calls or urgent high-risk situations. Includes £10 call credit, typically enough for around 80 minutes of AI receptionist call time, depending on call length and network/provider charges. Notifications depend on correct contact details and third-party email, SMS and network providers. See Terms, Usage & Refunds.
FAQ
Yes. You can configure the details you want captured, and the receptionist can ask follow-up questions where appropriate.
Yes, if the answer is included in the setup facts.
No. You normally forward calls to the temporary receptionist number after payment and activation.
The temporary receptionist number is provided after payment and activation.
1 Day Cover runs for 24 hours from activation. Calls should stop being forwarded when cover ends unless you reactivate.
Yes. Setup can be saved for 12 months so future reactivation is quicker.
No. Summaries are sent to your chosen contacts, but delivery depends on correct details and third-party providers.
Set up your greeting and message questions, then activate cover when nobody can answer.
Answer the essentials from your phone, then refine the wording before going live.