CALLBACK REQUEST DEMO
Press play to hear how the receptionist captures who called, why they called and when they would like a response.
No commitments. Cancel anytime.
Designed for quick mobile setup when you need cover fast.
ARRANGE CALLBACKS COVER
When you cannot answer straight away, callers get a calm response and your team gets the details needed to call back with context.
SETUP WALKTHROUGH
Choose callback cover, answer the guided questions, preview the wording, activate, then forward calls to your temporary number.
CALLER EXPERIENCE
The caller gets a clear answer. You get the details needed to call them back properly.
The receptionist answers politely using your approved greeting.
It checks whether the caller wants the team to call them back.
It collects name, number, reason, urgency and preferred callback time.
You receive the callback request so your team can respond.
WHAT IT COLLECTS
The receptionist can answer simple caller questions from your approved setup details, then capture the callback request and send the handover by SMS and email.
Uses your approved business details for simple questions about opening hours, website, location, service areas and standard instructions.
Collects who called, their contact number, why they called, urgency and when they would prefer a response.
Sends the callback request to your chosen contacts by SMS or email, depending on your setup and provider delivery.
EXAMPLE OUTCOME
A typical handover gives your team enough context to return the call without guessing.
GOOD FOR
Use it when callers need acknowledgement, but you cannot return every call immediately.
Capture callback requests while travelling, working or speaking to customers.
Collect clean details before your team calls back.
Keep callback requests moving when cover is thin.
Use callback cover when answering live is unrealistic for the day.
Not for emergency calls or urgent high-risk situations. Includes £10 call credit, typically enough for around 80 minutes of AI receptionist call time, depending on call length and network/provider charges. Notifications depend on correct contact details and third-party email, SMS and network providers. See Terms, Usage & Refunds.
FAQ
No. It can capture the caller’s preferred callback time and pass that to you, but it should not promise that your team will call at a guaranteed time unless you configure that wording.
Yes. Callback summaries can be sent to your chosen handover contacts. Delivery depends on correct details and third-party providers.
It can mark the request as urgent based on caller wording, but it is not for emergency or high-risk situations.
The temporary receptionist number is provided after payment and activation.
1 Day Cover runs for 24 hours from activation. Calls should stop being forwarded when cover ends unless you reactivate.
Yes. Setup can be saved for 12 months so future reactivation is quicker.
No. Summaries are sent to your chosen contacts, but delivery depends on correct details and third-party providers.
Set up once, choose your cover length, then activate when ready.
Answer the essentials from your phone, then refine the wording before going live.